Maria Lotus

Review of Paris Las Vegas

Staff couldn t find my package I mailed to the hot...

Staff couldn t find my package I mailed to the hotel package center and I had signed confirmation of the hotel staff members name who received the package. Fought two days to get staff to find the package. The operations manager finally found the package once he went to the package center to look for the package himself. He had told me hour prior, that the hotel doesn t have my package I told him how expensive it is and that I reported it lost to UPS who is beginning an investigation. Fifteen mins later the manager finds my package.
Third and last day of my stay the entire hotel lost electricity from 7pm to 11:40pm guests are locked out side with no announcements or information about what to expect or even if we would have a room to stay that night!?