Jennie Freeman

Review of Hendrick Honda Charlotte

Last weekend my husband & I started our day out wi...

Last weekend my husband & I started our day out with a unique list of specific needs for a vehicle. Our search began in the early am, and finally, towards the afternoon we ended up at Hendrick Automotive, with a gentleman named Tyler Patsy. Tyler was patient, kind, and determined to help us in anyway possible. He was not pushy (couldn't of been, had he tried, our needs were truly unique, remember) and he had a great attitude. We test drove 2 cars, deciding on the latter. We were introduced to a character named Mon Mahn - I truly admire the way that he doesn't let first impressions define him as a person, or care about the opinions of others - especially those he serves. It was after meeting Mon that we were introduced to Christi Cross - she is a gem. She was upfront, transparent, helpful, informative, and she honestly saved the day. I cannot say enough about her and Tyler. We had a great experience with these 2 - they are skilled in their craft, and geniune in their ability to serve, even at the end of a long day. We appreciate them, and would return our business, and recommend Hendrick Automotive to those looking for new or used.