I had a wonderful experience here! A few weeks ago...

I had a wonderful experience here! A few weeks ago I was shopping for a new car. All of the staff greeted me with a smile and hello, even when I *self-cringe* showed up an hour before they closed. Juan was so delightful in helping me get my car. He was never at all pushy (a fear of mine /pet peeve that I have when buying anything big) , he was friendly, and very informative of the numbers, special that I asked about, and car buying process. I told Juan I wanted an SUV for the weather/traffic conditions here in Houston and he showed me the Mazda CX-5 sport which met my wish list and stuck to my budget. He showed me all the safety features the car is loaded with and let me test drive it. I was hooked on it. He never pushed me into upgrading, going over my budget, I never got the feeling like I was just a sale. Every person of the team treated me like I was a valued customer. I had gone to other dealers for a few weeks before choosing Demontrond Mazda and those dealerships couldn t compare to the amazing customer service and ease of the car buying process that Demontrond Mazda gave me.

As a bonus, I was given Apple car play installed in my car. I didn t know how to go about getting it installed, I just put it on my to do list to eventually contact the dealership about it. What was great was that the service department contacted me for the install first, before I got around to it! I had a Mazda 6 in the past and always had good experience with the service dept (when it was Mazda of Clearlake) too. For my Apple CarPlay in my CX5, I dropped it off easily, was given a very nice loaner, and got my car back at the end of the day. Everyone in their service dept was also friendly and quick.

I will always recommend this dealership!