The lines were Super long. I guess there was an ev...

The lines were Super long. I guess there was an event taking place.My friend who booked it, is a premier member and they gave us a room with a view to the parking Garage and that wasnt what she booked..The staff was just there and didnt really do anything. The upgrade, no complimentary parking, no food or beverage,just nothing. The pool was Unavailable due to an event there were having.We went to get our car only from the valet,the person who we gave our keys to actually Misplaced it. . We were only staying for one night. Appearance-wise it was clean and whoever designed it had taste. I expected more from this hotel.