ken pelles

Review of Pikes Peak Hospice

before my father passed 3 years ago i used this pl...

before my father passed 3 years ago i used this place and it was much better then. this time my mom needs then and not sure what happened but the quality of care dropped considerably. the nurses, lpns, and general care givers don't keep appointments as they are made, bathing was poor, and general conversation with them is just not there. in the end Gina did step up sand try to help but to little to late. they said they'd help with Rocky Mountain options, never did, but they were sure ready to get the release papers signed. Tonya the chaplain was very nice and was supposed to come once a month, in 6 months only 1 or 2 visits. there was always new people showing up, never could develop any relationship with any of them. over all very dissatisfied..... sad for my mom's last days...