Jeff Barsotti

Review of High River Autoplex & R.V

Edit: This should be known, proceed with caution w...

Edit: This should be known, proceed with caution when interacting with High River Autoplex. Be sure to have everything spoken during the sales process in writing, and signed by management. Our sales agent made guarantees to get my wife and I into a motorhome, when the time came to honour the guarantee that was made on the floor, amnesia related to our conversation at sale occurred (including email requests I had kept) resulting in thousands of dollars worth of out of pocket expenses.

Whatever effort and energy was put into getting us into the right motorhome has been erased by a dishonest approach to get us to sign on the dotted line. I'm saddened and frustrated by the treatment received, but the lesson here for those interested in proceeding with this dealership, is record, document, and have signatures next to any promises made. Which, by the way, is common sense but can be forgotten when a transaction of this nature is occurring. One can get caught up in trusting who you are interacting with - which has cost us.

Better yet, find a dealership that still appreciates the responsibility that comes with an honest sale, the hard earned money clients spend with them, and the integrity behind a handshake and an assurance.

Original: Nicki went out of her way to find us the perfect motorhome. We originally met looking for a small Class A but when we arrived, the one we were asking about wasn't right for my wife and I. We tried to find something that day but nothing suited us. To our surprise, Nicki found us an excellent Winnebago within a week of being there and earned our business. Rob was great in finance as well, found us a very good rate. Would recommend a visit. They really helped us with a very important purchase.