Nicole Worley

Review of Continental Credit

Great service during the time, helped me with the ...

Great service during the time, helped me with the credit issues, then the last couple months nothing had changed, no updates, so I decided to cancel. That was terrible. The guy, a "senior credit specialist" was the most rude person I have ever dealt with. Pretty much kept telling me how dumb I was to cancel because I am going to end up paying thousands of dollars to fix the rest of my credit.. I had two collections that are now paid so I have no idea why this guy was so rude. I finally hung up on him bc he would not listen and just cancel. He made me feel worse than any of my debt collectors ever did. I even thanked them for all there help, I just didnt need their services anymore, but he didnt care. Very rude and unprofessional. I will never refer anyone to this company even with all the help they did, they dont ever want you to cancel and will do everything to prevent you from cancelling. Terrible terrible customer service.