Ann Boughen

Review of Hawaiian Telcom

Update: So, we now had this service for almost 8 ...

Update: So, we now had this service for almost 8 months. For the most part it has been great. $100 for internet and tons of t.v. Only 'complaint' is their 'on-demand' stuff is awful. You can't watch any t.v. or movies without paying. Which is 'ok', if you remember to setup a recording. Internet speed is NEVER above 75MBpS. I bought 300mbps. I called, but they take days to call you back and the chat is never on. I've learned to deal the speed, it works for me.

Ok, so far so good. Have had service 1+ week, Internet/hardy tv package. I work tech remotely and have noticed no issues. Reviews are making me nervous, but thus far all is good. Install guy super nice, I have tons of channels...fibeoptics available in my area. Speed had been around 200 download and 50 upload. I'll report back if anything changes.

**Update: So, we have had HI telecom for > a year. All my previous comments hold. Internet speed is never what advertised...but is 'ok'. Occasionally our streaming will buffer....maybe once a month. Seems to resolve itself with a modem reboot. I'll stay with them b/c of the price...