Been coming here for years and ever since reliant ...

Been coming here for years and ever since reliant took over, everything has become way more complicated and slow. Like requesting medical records used to be almost same day or the next, now it's a minimum of 5 business days. Also my PCP has become less attentive and my records online are not being updated properly with all my health history after several requests. This is just the tip of the iceberg. Starting to look for a new provider cause I'm just fed up.