Kari Hansen Review of Monarch Investment & Managemen...
I am a current resident of Grandridge in Omaha. Yo...
I am a current resident of Grandridge in Omaha. Your property management and maintenance are a joke. I've had issues for my air conditioning for months. We have told them several times that something is wrong with it. The air flow is awful. They've insulted me by basically writing me off like I'm a stupid woman. I live on the third floor. We have fans in every room, the blinds are always closed and it's still always hot in our apartment. I pay $834 to live here. I should be able to have working air conditioning. I also have been complaining about the awful egg smell in my apartment. It comes and goes. They told me that there is nothing they can do since when they are there it doesn't smell. My apartment has smelled awful for over a month. I have a 6 year old and a newborn. This is not good living conditions for then. We have made several complaints and no one is fixing them. We don't have the amenities that were agreed upon when I signed my lease. We are a small quiet family. We deserve to live in a place that has air and doesn't smell like rotten eggs. We have been lied too, jerked around and had our maintenance requests canceled. We are tired of the disrespect from the employees at the office as well as the maintenance!
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