I used to love Sofitel but this time, it was disap...

I used to love Sofitel but this time, it was disappointing when had to wait @ check in on 2nd night as 1st night was complimentary plus Rose @ front desk was not so nice when discussing check in. We were out whole day on 2nd day (16th) and when came in to take key, front desk was not ready with our key! I was really disappointed to be treated in such a way. If I come for my next visit, I would prefer dealing with a Fijian staff of Sofitel than a foreigner.