Chris Fleeman

Review of Pinckney Chrysler Dodge Jeep, ...

I bought my first new car (1998 Eagle Talon) from ...

I bought my first new car (1998 Eagle Talon) from Dean almost 12 years ago. My parents bought their 1999 Cherokee a year later. We take both of those vehicles, plus a 2002 Grand Cherokee, a 1997 Chevy pickup and a 2004 VW Beetle to them for service. Tim in the service department has been great to work with over the last several years. We have never had any major problems with them and what few problems we've had were solved to our satisfaction. They are not the cheapest shop for car work, but what dealership is? I trust them implicitly with all of our vehicles. I can't say the same about any other shop I've ever been to. Not only that, but they are always friendly and they don't talk down to their customers like some other shops. I have had other work done at different shops to try to save some money, but I always come back here because the overall service is unbeatable. They do not oversell service either. If a component is wearing, but doesn't need immediate replacement, they bring it to my attention but never push to fix. But they will make strong recommendations if a component is in danger of failure soon, or is far out of spec. I also love the fact that they will use parts that I supply without charging me extra and they still warranty all the work! I give them my highest recommendation for a dealership.