Alfredo Gonzalez

Review of Priority Honda

Awful experience with service to my 2008 Honda Civ...

Awful experience with service to my 2008 Honda Civic. I was told that there was a recall on my vehicle and I suspected a possible control arm and/or wheel alignment issue. Confirmed with Priority Honda service personnel on recall and set the appointment. Once at the appointment I was told that there was no recall and your tire issue is an $80 wheel alignment. No inspection, no service rendered to confirm other possible issues (control arm or shocks). Took day off, have someone pick me up and when I interacted with service personnel (Mike) he told me that my vehicle was on parking space 88 and pointed to his right side. Contacted Service manager Mr. Vu...never returned my phone call. Called Honda Manufacturing corporation and waiting for a response from service manager.

No one should ever experience this type of service. #1 in the area for selling Honda vehicles as long as you don't need service. DO NOT RECOMMEND THEM.