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The way Buena Vista Apt in Cleburne has treated my...

The way Buena Vista Apt in Cleburne has treated my mother is atrocious. For a month her apartment has been infested with roaches and management had never even bothered to call the exterminator.
Her and the assistant manager have been no help. This apartment has been treated with very little. A couple of small sprays, two bombs and they didn't leave. Management has said this is a long running problem which is false, heavens my mother cleans light bulbs. A few months ago she has extension cords to the outside of her apartment since Mandy refused to call a certified electrician. They won't change smoke alarm batteries so smoke alarms are constantly beeping for days. Residents are afraid to say anything for fear of getting kicked out. This is no way to run a senior community or any community. I could go on and on. Mandy wouldn't even give the name of this company out. Very poor customer service. I do have to say my mother loves her apartment and the people there and does not want to move and is worried about repurcussions. . Wonder if anyone can help.

Follow up on roaches. My sister went to the business Buena Vista uses, showing the owner the roaches she carried in a jar. He had no idea this was going on and no management had never called. He said he would make this right and am keeping fingers crossed. I just hope the toxicity of all the previous treatment doesn't hurt her, especially the bombs. Which the exterminator says does no good.

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