I have never got the run around as much as I do wi...

I have never got the run around as much as I do with this company. At first the service was great but now we get speeds around 1mbs and when I call tech support I am told the same thing each time, you need to do a bypass test .each time I tell them I don t have a laptop that can do the test and they say oh we ll pass that on . I call the next day and I hear you need to do a bypass test ... this has been going on for over 2 weeks. Oh but I m still being charged $80 a month. What a joke - buyer beware - stay away - try cougar net or Hughes net, they have much better service. Ptera are rude, overpriced and lack any kind of service! STAY AWAY!