Patrick Griffin

Review of Boch Toyota

Go somewhere else. The salesman was nice and not o...

Go somewhere else. The salesman was nice and not overly aggressive or anything. Told me their prices were non negotiable and that they were what they are online (on used cars). Came back a second time when I saw a Camry I liked online and the carfax did NOT say it was a rental car. Even went over this at great length with the dealer when I got there, because I didn't want to buy a rental car (a LOT of their used camrys are formally rental cars). After reviewing the carfax and repeatedly saying it wasnt a rental car or fleet vehicle I decided to buy it on a saturday. Drop the check off beginning of the week and pick up the car thursday. They forgot to have me sign stuff so I had to wait for a sticker while I was there. When I go out to move it to the garage it is surrounded by a foot of snow (every other car was shoveled out). I asked for a carfax (but didnt look at it, my fault) later realize the one they gave me is for a 2016 Corolla (I bought a 2017 Camry). Call 3 times on Thursday for the right one (get bounced from person to person). Call back friday and ask for it. Finally one of the ladies at the front desk (she was really nice) tells me she will get it. And reads it off to me. Saying it is a rental vehicle... Long story short drive over to see how they are going to make it right when they had clearly stated it was not a former rental vehicle. The best the sales manager, Manny, will do after a lot of talking is take my car back as a trade for what I bought it for and put it towards something else. Not taking anything off of another vehicle AND I would have to pay all the fees and taxes again (a little over $1500 the first time).
So, I would still owe the $1500 from the first purchase then then $1500 or whatever it came to from the second one and the difference in price. What a job of taking care of their mistake.
Do yourself a favor and go somewhere else. Not worth the aggravation at all.