Sarah Sponaugle

Review of The Ritz-Carlton Grand Cayman

There was just inability and lack of respect not o...

There was just inability and lack of respect not only for us being Wellness and Fitness professionals but for care of our request which was to be able to give our son a 10 year old exercise in the fitness facility. Not only are we certified trainers and medical professionals we were blatantly disregarded and pushed to the side and told that we would have to workout around their fitness schedule in the group fitness room. This exception to allow us in the group fitness room could have been extended to the entire fitness area so that we weren t subject to planning our wellness around the fitness classes being given. When asked to be offered a yoga mat in our room to exercise indoors or outdoors in our time, we were denied and offered 1/3 of the request because the felt they didn t have enough to spare three. There was no offering of giving us three yoga mats after the class was over it was a simple no with check back later. 2nd rate service, and outdated policy on fitness especially with the rise of obesity in children kids fitness programs and opportunities should be adopted with no exceptions.