Honestly not sure how this place has so many posit...

Honestly not sure how this place has so many positive reviews. They really do not care about you after they make their sale. can you believe that while i was waiting for my mother to get quoted for insurance, my salesman Carlos said to me "please hurry i have other customers"??? not to mention whoever was scheduled on Thursday April 1st to answer calls to finance and the service dep. hung up on me LITERALLY 13 times. i kept calling back because i needed some questions answered and whenever she transferred me, they hung up. i would call back and explain the situation to them again and they would then again send me to be transferred and hung up on. and after about 10 calls, the lady answering calls started ignoring me too!!?? As if im the annoying one. then when i finally got to the person i was supposed to be speaking with, hector never called me back. Really awful experience, if you value customer service and to be treated decently after a sale, please go somewhere else.