Safricom's management is defunctive of poor qualit...

Safricom's management is defunctive of poor quality, when a minor error has to be restored, it will take a minimum of three weeks for them to send someone out. In addition to calling you, they will always turn you over to a new person to talk to and when you ask to be taken to management, they are on a "lunch break" no matter what time of the day.