anquette giddens

Review of Sandestin Beach Hilton

When I first got to the hotel my room was canceled...

When I first got to the hotel my room was canceled. I had just spoke with someone at 7:28 that morning and ask the front desk girl can I changed my credit card when I got there she told me yes I then ask for a e check in she told me it would be $50 so I declined the offer and told her I will just arrive at 4pm for regular check in. When I get there Matt at from desk told me my room was canceled. I traveled way from Tallahassee to Destin and boyfriend and I had no where to go and our room got canceled. I end up speaking with management and he end up giving me a room for the same rate but it wasn t the beach view I book.. I then got some food and called to front desk for spoons they told me it will be a hour and a half wait. My food would be cold waiting a hour and half for spoons This property need better management !!!!!!