Never showed me the spare tire location all the co...

Never showed me the spare tire location all the compartments in the car either Worst customer service I have come across made a mistake by choosing these guys, first of all front desk hangs up the phone on you and asks a million questions why you would like to speak to the general manager!!! When I already had an appointment with him. Secondly I was given a sales man JOEL Bwho is good at selling you a car but extremely rforgetful.. never gave me my lease documents, doesn't know or understand the meaning of customer service. Said I was probably lying about the front desk hanging up the phone using the excuse they can't hear me 3 times when I asked to be transferred to the GM. If there is a problem with the line you inform the customer about not hearing them I am not yesterday and neither ignorant..

I paid cash upfront with such service.. totally terrible experience.. doesn't pick up your calls being your agent I made the wrong choice bottom line and I will take this to the headquarters and owners as well.. I would like someone to call me asap or get in touch with me if I can't get insured with no documents provided I will hold Walser toyota liable!! Absolutely the worst people around thinking people are buying cars for the first time.. and have no knowledge..