Dana Gauthier

Review of Servantage Dixie Sales Inc.

I called Gardner Dixie Sales and spoke with Jennif...

I called Gardner Dixie Sales and spoke with Jennifer P. I explained to her no fewer than 15 times that I needed a gearbox and a horizonal shaft. She explained it would come assembled--I pressed her numerous times to confirm...She said absolutely. She told they were the manufacturer. I received the item and it ONLY INCLUDED THE GEARBOX and NO SHAFT. I am convinced that Jennifer P. scammed me, FRAUDULANTLY. She absolutely LIED to me. When I just called and spoke to Doris (Brown Summit, NC). DORIS told me they didn't have the horizontal shaft nor do they have the woodruff key nor the shear pins---Doris refused to credit me for the INCONVENIENCE caused by Jennifer P. and I am STILL WAITING TO GET A LABEL TO SHIP BACK THE GEARBOX (THAT I CAN NOT USE). I would be very cautious of using this company to purchase any parts!!!