Mark Hollander

Review of Holabird Sports

I ordered my shoes with different Shipping and Mai...

I ordered my shoes with different Shipping and Mailing addresses. The next day I got a call and an email saying that my order was flagged for security reasons. I gave them a call back and all I needed to do was say what address I wanted it shipped to. Not only is this inefficient and annoying, but there is zero added security here. Anyone could have taken my credit card and confirmed the address they wanted it shipped to and Holabird would have trusted it, so this step is pointless.

My order arrived and the shoes were much smaller than I expected, even though this is my standard shoe size order. I had to send an email in order to get 'Authorized' for a return. Now I need to pay for shipping back to Holabird. So now I'm out two weeks, wasted time and shipping costs.

Amazon shoes may cost a little more, but I'll gladly pay it for free 2 day shipping and free returns. Don't think I'll be giving Holabird a shot again.