Kelly Carlson

Review of Sears Imported Autos, Inc.

My warranty had been up for all of three weeks whe...

My warranty had been up for all of three weeks when my I took in my car for service. Turns out my alternator was bad and needed to be replaced. I was understandably disappointed, but only for a moment. Sears replaced my alternator, same day, for no charge. I was relieved and happy, but not surprised. The service I have received throughout the ownership of my Mercedes has been second to none. They go above and beyond, are prompt, and knowledgeable. I would suggest the Sears Service Team to anyone. Al, Kristine, and Reid have taken great care of me, I'm a customer for life.