Luiz Henrique Diniz

Review of Caribbean Nexus Tours

I bought the roundtrip transfers via Takeoff then ...

I bought the roundtrip transfers via Takeoff then directing to nexustours. For IDA, no complaints. They were waiting at the departure of the flight, van in good condition, without any complaints. For the return, really quite complicated. My scheduled transfer time is at 6pm, with a tolerance (informed on the voucher) of 20 minutes. I waited for 40 minutes, and no one showed up. I called the contact phone (international call) and was informed that it was scheduled for 19:10 (more than an hour after my voucher). I kept waiting ... The transfer was to my hotel at 19:40, without any explanation. There were no other passengers on VAN, so it was no problem at previous hotels. The price is quite fair, however, for this headache, I would not recommend it.