Aitor Alonso Ponce

Review of Hotel Mercure Plaza de España

The hotel staff is friendly and professional; unfo...

The hotel staff is friendly and professional; unfortunately they have to work in a hotel under construction. I had to wait 20m because none of the two elevators worked (my room is on 6). The room's motion sensor did not work either; If you do not move, the electricity is cut off and therefore the air conditioning. There were more than 30 degrees in Madrid! I have a bad night because of the heat but I have to be honest; once the works are finished this will undoubtedly be a good hotel to stay.