Anushika Kumar

Review of Auckland Transport

My friend and I were kicked off a bus as soon as w...

My friend and I were kicked off a bus as soon as we entered it today for no reason. We had already tagged on and tried tagging off but the driver wouldn t give us time to. Luckily customer service happily returned our money after hearing our recount of this experience. We don t know what we did to the driver but he was immensely rude. He kept repeating get out to us as soon as we got on. He told us to go to the front door after we hooped off from the back door (many people have hopped on from the back, so we thought it was permitted). Then as soon as we arrived to the front he closed the door on our faces and drove off. Ruined our day. Stars only for the Britomart customer service team. They were very understanding.