Israel Miranda

Review of James A Haley VA

My doctor's nurse hardly speaks English, last time...

My doctor's nurse hardly speaks English, last time she left a voicemail I spent 30 minutes trying to decipher it, then 30 calls over the next four days trying to get through the automated system before I finally reached a human being that could explain what the voicemail was about. The call back feature is useless, I've tried it at least 10 times over the past year and hardly ever get a call back. There's also a lady in the laboratory that obviously hates her job and needs to find peace doing something else. I'm used to military medical care being relatively rude to patients but geezus at least try a little bit lab lady. There might be people in there that genuinely care but my experience has been pretty darn terrible.