Lisa Dean

Review of The Ritz Carlton, Naples

Our recent 2nd stay was pleasant. All staff member...

Our recent 2nd stay was pleasant. All staff members we encountered were friendly and provided good service. Champagne upon check-in and Amber's warmth was a great start, followed by our bellman Bryan who was also warm, friendly and helpful. I would return for the right price and during the right season.



We had many issues last time but this stay was uneventful in a positive way. Our only real complaint in May, which is out of the control of the hotel, is the "no see ums" aka sand flies. My husband and I both got 30-50 bites during our 3 night stay and this kept my husband inside much of the time.

Thank you Jon (GM) and Lisa for the stay.