Robyn Henke

Review of Waldorf Astoria Chicago

We arrived early (12:30). Our check-in room (23rd ...

We arrived early (12:30). Our check-in room (23rd floor) was not ready, but a 9th floor room was and we decided to take that room. Our luggage was delivered to our room. Everyone we encountered we're so friendly and treated us like royalty. We had a few issues with our room upon arrival (fireplace pilot light was out and lock on terrace door would not turn to unlock) but they were very quickly fixed. Other small issues (constant ticking noise heard in bathroom and tv remote in bedroom wouldn't work until our last night) we did not report or mention. All hotels have issues, no matter how many stars it is. This was an excellent stay and I highly recommend staying.