I have not had any issues with speaking to this co...

I have not had any issues with speaking to this company about my insurance plan. They are always friendly and willing to help. If the representative I am speaking to does not have the answer, they find someone who does.

One down side of having this insurance, is with tier 1 medication they do not cover them. You will have to pay full price out of pocket. You will need to find another company or program to go through to get your expensive medication covered.