Gabriela Tunareanu

Review of Iutta

What an unpleasant experience I had today with Iut...

What an unpleasant experience I had today with Iutta!
I went to the showroom to return a pair of shoes and they did not accept the return due to the fact that the shoes have a crease in front and therefore it was concluded that they were worn. I really wanted these shoes and here is the embarrassing situation I was put in. The shoes have been tried on and never worn! I will continue with a complaint to consumer protection because there is no real reason for refusal. I do not recommend the brand, the attitude of the staff is rude, and the numbers do not match (according to the list I ordered).