Brian Marcotte

Review of Mercedes-Benz of Kansas City

I recently moved to the Lee's Summit area from Sou...

I recently moved to the Lee's Summit area from Southern California. I had a great relationship with my former Mercedes Benz dealership and brought my vehicle to them for ALL my service and maintenance needs. When my Mercedes was due for scheduled maintenance, I called around to retrieve numerous quotes for this service. The costs varied tremendously between dealerships and independent automotive mechanics, so be aware of this. Ultimately, I decided to take my vehicle to Mercedes Benz of Kansas City, because quite frankly, I prefer mechanics with propitiatory Mercedes Benz factory equipment and software working on my cars. My Service Advisor was TJ. He was extremely professional and provided to me the Five Star level of service I have always been accustomed to with my former MBZ dealership. TJ made sure this service was completed in a timely manner and at a very reasonable price. I know individual experiences vary widely; however, my experience was very positive and I highly recommend this dealership to all discerning Mercedes Benz owners who are accustom to premier service at the utmost reasonable prices. FIVE STARS for Mercedes Benz of Kansas City and to my Service Advisor TJ! Keep up the good work; I will definitely be back.