I was contacted by Dharma Bhaduri, who advised me ...

I was contacted by Dharma Bhaduri, who advised me that there were good rates at that time for the renewal of my mortgage agreement a few months later, and I could sign immediately to get the convenient rate. I spoke with her over the phone and she was very prompt in sending me the renewed agreement and to address satisfactorily all my questions, also after i had sent in the agreement. She was courteous, knowledgeable, and efficient.