Mehraj Awal

Review of Woburn Toyota

My salesman, Joseph, was great. He worked with me ...

My salesman, Joseph, was great. He worked with me on price, and was in constant communication after the purchase regarding the registration and inspection as such. He gets 5 stars.

What I find disappointing is that Woburn toyota automatically signs you up for Autopay Plus. Autopay Plus is a company that "helps" you pay off your loan faster, by debiting you every two weeks and applying additional payments towards the principal. Seems reasonable. What they don't tell you is that they take charge $2.45 for each debit, and $399 for the service entirely. $2.45 every two weeks for 4 years (208 weeks/104 debits) is $254.80. So Woburn Toyota signs you up for this service that charges you $653.8 to pay off your loan faster and save on interest. Guess what? You can do that yourself by making principal payments to your lender without the per-debit fee or the $399 enrollment fee. I find this to be a slimy business practice, and I won't be returning to Woburn Toyota for any future cars or service. I will also cancel my VSA and extended service contract, because I will not reward poor behavior with my money. I am quite disappointed.