Melissa Petersdorf

Review of Gary Lang Auto Group

Scheduled an appt. to look at a car. The dealershi...

Scheduled an appt. to look at a car. The dealership texted me appt. date time. Confirmed that I would be available for the appt. 1/2 hr before my arrival. When I arrived the car wasn't there. The manager Ryan gave multiple excuses, I was on vacation yesterday, how was I to know it would take BMW 2 weeks to repair, and the girls upfront are responsible for scheduling. Really takes responsibility for his responsibilities. I drove 4 hours for nothing. Bait and switch????