William Blumenthal

Review of EsperiaCicli

Bought a Legnano Cortina 650 b bike on 6/26/2019, ...

Bought a Legnano Cortina 650 b bike on 6/26/2019, after 5 days it showed problems with the gearbox, contacted the dealer, asked me to bring it back to set the change, but the problem was not solved, in fact I was told that heavier gears should not be used ...; after 15 days from the purchase it was practically a heap of rust, contacted again they invented any excuse to arrive to the summer vacations without giving further assistance; I saw crumbling a tire from rust after a month, I lose rust from the front fork, rust on all the components of the pedal area, chain and gears and all the parts that connect the brakes ... I recontact them and see my bike only 26/8/2019 on return from their holiday.
After a week that they disappeared with my bike in assistance, not leaving me news, they answer me only after having contacted them by phone several times that they will let me know something ... in a few minutes I get an email that smacks of teasing ... the bike is in that state because of my carelessness ... on the grounds that she was hospitalized outdoors, when I have a closed garage ... I was told that it is normal rust due to the proximity to the sea ... the bikes of decathlon of my colleagues, although they have more years they did not even have a rusty wire.
Strongly advise against buying it either bring in assistance bikes from them.
I have all the emails and photos from 5 days after the purchase as evidence of the inconsistency of their declarations and the poor choice of all the materials.
Among other things, I had to go and rent a bike to work (paid for by me), and I had to replace both tires because the rust had eaten the iron edge inside the rubber ...
Very bad purchase, bad materials, poor after-sales service, awful experience at all; sconsigliatissimi.