Justin Cosby

Review of Kens Stereo Junction

Made an appointment on wed Feb 26 for sat March 1 ...

Made an appointment on wed Feb 26 for sat March 1 and took my car at 9am only to call Kens at 10:45 to check the status and find out they didn't make an opening for me. They kept my car all day and still didn't fit it in. So the earliest they could get me back in was Friday March 7. Took my car back again at 9am for them to have to keep it overnight. This was simple reinstall people. They called to tell they found a problem and were trying to diagnose it and they did, I had 2 bad rca so they say. I go pick my car up sat morning at 1030. Finally! Very unprofessional service at the front desk. I walked back to the installation area and my car was the only one in the bay with a Tech sitting on a bench watching a movie on his Ipad. I will never give them anymore of my TIME or MONEY! Disappointed beyond words.......