Roger Gupta

Review of Hilton Hotel,janakpuri,new Del...

Take my advise GO to another hotel. Lobby has ants...

Take my advise GO to another hotel. Lobby has ants and mosquitos. I had a paid confirmed reservation and this so called 5 Star Hotel . They told me they had no rooms. They should be a 2 Star Hotel MAX.
1. Ravinder Mahendra the duty manager at front desk was making up stories and giving me a run around. He should be fired for incompetence.
2. Pradeep Kumar front desk no help.
3. Amit Jain the GM was no where to be found.
4. My luggage was unattended for 10 minutes once I arrived and left out next to the Taxis.