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DSX, Inc - Review of ReedTMS Logistics
They do not pay their carrier bills. If there is a...
They do not pay their carrier bills. If there is a potential claim they hold your bill. Claims department does not respond. We contacted Megan, Erica and collective claims department to resolve the claim and not a single response in 60 days. So basically you cannot get to resolution and your money gets taken away. Highly unprofessional and unethical. No one owns up and takes pride in their work. Dispatch is disaster. Bunch of school kids who have no idea how to do business. Judging by these reviews customers feel the same looks like. Unless you are working with Austin you are done. Everyone else is useless. Unfortunately, on this bill we will have to go to customer. They will probably going to end up double charged. Sad.
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