David Warrent

Review of Navy Pier (Metropolitan Pier &...

MPEA is very unorganized and hires unqualified res...

MPEA is very unorganized and hires unqualified restarted people. I'm a taxi driver and the employees that work at the airport are so rude you cant imagine. I bought some stamps one day and went back 5 minutes later to buy some more. Th lady that sells these stamps is like you cant because I just sold you some. Its not like they are short on stamps because they keep the money and booklets of stamps in the open behind the bulletproof glass and they had stock for a week. I asked her numerous times to sell me the stamps but she wouldn't. Then I gave her an example. I said this is like going to a grocery store to buy some fruits and then going back 5 minutes later to buy some more and the clerk telling me you cant because you already bought some. She didn't care what I was saying. I wanted to buy as many as I can so wouldn't have to see her ugly ignorant face for a month!

Also, when drivers go down to pick up their customers you have to put this stamp in a form that mpea provides and give it to an MPEA EMPLOYEE. All their employee seem like they have mental issues. When you give this stamp to them its like your killing them because they scream for nothing, they mumble to them self, they grab the stamp so hard and take it so fast like you did something wrong. You are simply giving them a filled out form with a stamp on it. Thats it! There is no need to be mad retards.

They hire garbage people because all they have to do is sell the stamps and then collect them again. CUSTOMER SERVICE IS TERRIBLE!!!! They are collecting $4 a stamp every time a driver goes down to the airport to pick up one customer. How many customers are picked up every day with taxi and limo? 10,000, 20,000 or more? They are making so much money and they are making this money from every taxi and limo driver!!!! In return these driver should be treated fairly in a humane way.

Another problem is the road that leads the drivers to arrival terminals to pick up their customers is so messed up that it need re pavement. We pay so much taxes to mpea and the city and we get stuck with garbage customer service and bad roads conditions.

MPEA NEEDS TO HIRE QUALIFIED WORKERS, PROVIDE BETTER CUSTOMER SERVICE AND LOWER THE COST PER STAMP. FOR NOW MPEA SHOULD CHANGE THEIR NAME TO "METROPOLITAN PIER & EXTORTIONISTS"

By the way they raised the stamp fee from $2 to double $4. Goes to show its never enough.