Kristin Broome

Review of Rendezvous Grand Hotel Aucklan...

Was guaranteed an early check in between 10-11am. ...

Was guaranteed an early check in between 10-11am. Once we arrived they told us we have to wait until 3, we requested early check in for a reason, and we booked this room 3 months in advance. We had an event to be at, at 4pm. Extremely disappointed in how rude the staff were, customers who arrived later than us got given their rooms quicker. Don t recommend staying here if you want quick, nice customer service!!!!!!