John F McClellan

Review of Charité, Laboratory for Experi...

Go to another hospital, going here is a mistake, a...

Go to another hospital, going here is a mistake, and it will cost you time you possibly can't afford to waste.
I had a very painful infection and was told that it was not an emergency by the front desk nurse in the Emergency Room, and that I should just go see another doctor. No one looked at me or offered to help, no glance at the infected area, no vital signs taken for fever or high blood pressure. When I asked how long the wait was, the front desk nurse asked me if I was asking how long real emergencies take and repeated that I should leave and go see a doctor. I told them I was in a lot of pain, and they gave me some Ibuprofen and said to call a doctor in the morning. I shuffled out of there defeated.
I ended up leaving and calling a more specialized doctor in the morning (I am glad I did). Within 2 minutes of seeing me this doctor sent me straight to another hospital for emergency surgery for the infection so it would not spread into my bloodstream. The doctor I saw knew that I was in a lot of pain and that it was serious, they cared, Charite did not.
Hospitals are supposed to help and care for people, this is to me their most core reason for being. Charite hospital failed immensely in doing so. I left feeling worse than when I arrived, not to mention in a more dangerous situation than before.
Take care of yourself and please avoid this hospital.

Try Franziskus-Krankenhaus, their staff is incredibly helpful and caring.