I had to return a pair of slippers that I received...

I had to return a pair of slippers that I received as a gift 6mths ago, but the stitching around one toe was coming apart. Customer service didn't want to replace them saying it was normal wear and tear, but the supervisor happened to walk by and over ruled. Their new return policy is a joke and I will stop shopping there. I will no longer pay a premium price for products with poor quality and bad return policies.