The ineffeciency here staggers me. Dropped off a p...

The ineffeciency here staggers me. Dropped off a patient and they were supposed to be done at 12, but didn't end up finishing until 1:30. Then it took me over 20 minutes to find patient pickup because the directions they gave me were wrong and signage was minimal at best, only to find I had to do a u-turn in the parking garage to access it. Waited 20 more minutes for the patient to be wheeled out because the nurse didn't recognize my car. At least drop off was super easy but everything after that was so stressful. The crazy thing is I didn't even go inside the hospital (though I heard stories from the person I picked up) and it was still a ridiculous hassle.