Linda Blevins

Review of Signature Harley Davidson Ship...

This place is a joke!!!! The service department is...

This place is a joke!!!! The service department is terrible. We have been trying to get a recall fixed on our 2014 Street glide for 3 months now. They originally told us 6-8 weeks. Every time I call to see if our parts are in they seem to have misplaced our information so we have to start the process all over again. We have ordered parts 3 times!!!! I can understand this happening one time because people do make mistakes but three times is ridiculous I will not give them another minute of my time or dime of my money.

Since I posted this bad review, I have been contacted by signatures service department and they apologized. They said they want to make things right so my husband and I are giving them another chance. We do appreciate that they own their mistake and apologized. I am bumping my review up to 3 stars verses the initial 1 star because of this. Maybe once everything works out they will get all 5.