I've been taking my 370Z here while under warranty...

I've been taking my 370Z here while under warranty. The shop seems clean and organized. Overall, the staff is not very friendly. As far as servicing my auto there, they don't seem to actually follow Nissan's factory service manual with things like torquing bolts to required specs; All while touting factory trained technicians. A tech didn't tighten the oil drain plug which then leaked. The service manager then said "no one torques oil drain bolts and filters". The only way I'd purchase from them is if there was a car I wanted at the right price. I went to Chicago to purchase my current Nissan because the sales person here said the price wasn't possible, even on a transfer.