H

Howard

3 years ago

I understand that the Seelbach is a local landmark...

I understand that the Seelbach is a local landmark with a unique history, but it was truly lacking in any modern conveniences outside of a steady wifi connection. The rooms were tired and in desperate need of a renovation, and despite the AAA accolades, the on-premise food & beverage was far below my expectations. When you pay $25 for a club sandwich and a bag of chips, it should be a very solid club sandwich, not the jumbled mess I received that was made with stale bread and bacon that would chip ones teeth while consuming. The server even said that it didn't include the standard mayo on the sandwich because it would've made the bread soggy, implying that the $25 sandwich had been made hours prior. This came as no shock after attempting to consume it, as it was of such poor quality. Breakfast was more of the same as the night prior. It all left me wondering how AAA had awarded this property any awards at all. Overall, when you take into consideration the room rate, the rooms that haven't been renovated in a decade plus, the above average cost of food and below average quality, I certainly don't plan on staying at this location during future business in the Louisville area. On the other hand, the Embassy Suites across the street was a fantastic property and an overall better choice for a traveler like myself.

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