Amanda Mashni Review of Grossinger Autoplex
If I could give 10 stars I would! I had an amazing...
If I could give 10 stars I would! I had an amazing experience at this place and I want to tell you why! My husband and I had a horrible experience at a different dealership the day before and it was bad, it was so disappointing That I didn t even think there was a chance we would be able to get a vehicle right now or anytime soon for that matter and thats literally what they told us, that no bank will Work with us until we can make our credit look better on paper. I was HEARTBROKEN because I didn t expect to hear that at all. Yes we were aware of our score being down a little but my husband has an a good job, makes enough money, has almost perfect payment history and good history with his credit, but his score dropped because of a few minor things and until it could be fixed we were screwed we thought. All of this was so disappointing because we needed a 3 row vehicle badly, we have four children now and with a new baby we have three car seats.... and well 3 car seats and a 4th child do not fit in a regular back seat. I had called Zeigler about a used 2017 GMC Acadia but decided not to go to the appointment after what happened the day before so I called and cancelled, shortly after Shannon, a receptionist who worked for Zeigler called me back to ask me if something was wrong or why I wanted to cancel ...so I told her about what happened the day before and I m so glad I did. She convinced us to come in still and told me that they did things differently there and we would figure something out and and that when we got there to ask for her. We did that and she explained to the sales manager for me basically what I told her so I didn t have to explain it all again and we went from there. Matthew Carter our sales manager was awesome he was to the point about everything and fast. I say I would give 10 stars because they really helped us, not only did we get a great deal with a decent down payment we got a 2019 Acadia instead of a 2017. I couldn t be happier and I have the people at Zeigler GMC to thank for that! You guys really came through like you said and changed everything for my family and I.
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