B

Bruce Moskowitz

4 years ago

Don't bother trying to get a staff person on the t...

Don't bother trying to get a staff person on the telephone. You'll have no luck at all. You can go round and round in their voicemail system and never get a call back. Note on their website how no one's name is listed for any of the departmental positions. They don't seem to understand that it's very important that we stay connected to our loved ones and get updates from time to time. However, the nurses I spoke with were pleasant and knew about day to day care, but not about my aunt's progress.
No call back from administration. No call back from physical therapy department. No call back from Greivance office staffer. Then finally after two weeks a "we're sorry" callback from the social worker. Frustrating..........

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